Weekly briefing
Ontario expands at-home care funding — what families should ask now
Saturday, June 13, 2026 · 3 min read
Ontario Health atHome expanded eligibility for publicly funded personal-support hours. Families already on service can request a reassessment; new applicants should call their regional intake line and ask specifically about the updated criteria.
What happened
Ontario Health atHome quietly widened the criteria used to allocate publicly funded personal-support worker (PSW) hours this month, with a focus on clients living alone and clients whose primary caregiver is over 70.
Why it matters
The change does not auto-apply. A family already receiving service must phone their care coordinator and ask for a reassessment under the updated eligibility framework. Without that call, the existing care plan stays put.
What to do this week
- Find your loved one's care coordinator's direct line (it's on the last assessment letter, not the 310-CCAC line).
- Ask: "Can we book a reassessment under the updated eligibility criteria?"
- If you're a new applicant, call 310-2222 and use the same phrase.
We'll track waitlist movement over the next month and report back.
Editorially reviewed · last updated Jun 14, 2026. This is general information, not medical or legal advice.