Protecting Seniors on Social Media and New Resources for Aging at Home
This week, CARP is urging Meta to better protect older Canadians from digital scams, while AGE-WELL highlights innovations in medication management and loneliness prevention. We provide steps for families to secure their parents' online accounts and discover new supportive technologies.
What happened
This week, advocacy for older Canadians moved to the federal stage as CARP (Canadian Association of Retired Persons) issued an open letter to Meta, the parent company of Facebook and Instagram. Appearing before the House of Commons Standing Committee on Industry and Technology, CARP representatives called for the tech giant to take more aggressive action against the rising tide of frauds and scams targeting seniors on its platforms. The request came after Committee Chair Ben Carr specifically asked if the organization would publicly pressure Meta to step up its digital safety measures.
In addition to digital safety, the community focused on social well-being. CARP hosted a national webinar with GenWell specifically designed to tackle the health risks associated with social isolation—a concern for many families who have parents aging in place. On the local level, volunteers like Shirley Rogers and Joe Salottolo were recognized in the Greater Bay of Quinte area for their dedicated service to seniors.
Innovation also took center stage as AGE-WELL announced initiatives to improve daily life through technology. This includes a new pitch competition for tech solutions tailored to caregivers and seniors, as well as groundbreaking work by Dr. Carole Goodine on tech-driven deprescribing, which uses digital tools to help seniors safely reduce unnecessary medications.
Why it matters for Canadian families
For families helping a parent age at home, the internet is a double-edged sword. It is a vital tool for staying connected to grandkids and community groups, yet the CARP advocacy highlights a sobering reality: seniors are frequently targeted by sophisticated scammers who exploit the trust built within social networks. When digital platforms do not have robust safeguards, the burden of policing these interactions often falls on family caregivers.
The work of researchers like Dr. Goodine is equally significant. Medication management is one of the most stressful tasks for adult children helping their parents. As we age, "polypharmacy"—taking multiple medications—can lead to adverse reactions or falls. Moving toward "deprescribing" through technology means your parent might be able to simplify their daily routine and reduce the risk of harmful drug interactions with the help of clinical software.
Finally, the focus on isolation reminds us that aging well isn't just about physical safety; it's about belonging. Understanding how to use technology both as a shield against fraud and a bridge to community (via groups like GenWell) helps families create a more balanced environment for their loved ones.
What to do this week
Review social media settings: Sit down with your parent this week and review their Facebook and Instagram privacy settings. Ensure that their profile is not public and that they know how to identify "sponsored" posts that may be fraudulent. CARP’s call to Meta serves as a reminder that we must remain vigilant until platforms provide better systemic protections.
Discuss "connectedness": If your parent is feeling isolated, consider watching the GenWell webinar together. It offers practical ideas for building social "muscles" and finding local community connections that go beyond a digital screen.
Audit the medicine cabinet: Use the news about deprescribing research as a prompt to book a medication review with your parent's pharmacist or GP. Ask specifically if every medication is still necessary and if there are newer digital tools or apps they recommend for tracking doses safely.
Look for local champions: Check in with your local CARP chapter. As seen in the Bay of Quinte area, these chapters are often run by dedicated volunteers who can point you toward regional resources and support systems you might not find elsewhere.
The bottom line
While we wait for large tech companies to respond to calls for better safety, Canadian families can take the lead by staying informed about digital risks and embracing new tools that simplify health management. A few small adjustments to a Facebook account or a quick chat with a pharmacist can significantly improve a parent's safety and quality of life at home.
Sources
- CARP Open Letter to Meta: Protect Seniors from Frauds on Facebook — CARP (Canadian Association of Retired Persons)
- Greater Bay of Quinte Area Chapter Honours Shirley Rogers and Joe Salottolo — CARP (Canadian Association of Retired Persons)
- Combatting Seniors’ Loneliness and Isolation – National Webinar with GenWell — CARP (Canadian Association of Retired Persons)
- AGE-WELL invites innovators to pitch tech solutions for older adults and caregivers — AGE-WELL NCE
- Dr. Carole Goodine: Tech-driven deprescribing for older adults — AGE-WELL NCE
